Services
Daily Health Checks
Workstation/PC health Checks Include:
- Event Log Checks
- Antivirus Update Checks to ensure latest definition files are being used
- Drive Space Change Check to alert to problems that are causing drive space to be consumed at a rapid rate
- Disk Health Check to alert to failing disks
- Hacker Check to alert to a high rate of unauthorised login attempts
- Windows Service Check on services that are on auto-start
Windows Updates
We update your systems with all recommended windows updates published within an hour.
House Keeping
Our "house keeping" support provides machines under our care a number of regular checks to keep them running at peak performance. These procedures also help to prevent any potential faults - saving you time and money.
Telephone Support
Our Engineers are available to call at any time you have a problem, or even just an I.T. question. You can also call individual engineers on their mobiles which are on 24/7
Remote Support
When telephone support won't resolve the problem we can employ a remote login agent to control the problem machine directly to resolve the issue.
On-site Support
When all else fails we will travel directly to site to assess and resolve the situation for you.
Anti-Virus Updates
We make sure our clients' machines are as safe as possible from virus infection by monitoring and updating anti-virus software every hour.
Virus Damage Repair
We're so confident we can protect your systems we clean and repair any virus infections absolutely free.
All I.T. Labour
By purchasing our premium plus package we include *all* I.T. labour in the cost, and no hidden call out fees.